Adjuster - Facilitates administrative aspects of the case 

  ê  Accurate and timely determination of compensability
  ê  Timely and accurate distribution of indemnity benefits 
  ê  Overall claims costs including communication with the medical community

Nurse Case Manager - Facilitates medical care 

  ê   Acts as a resource for the injured worker and their family 
  ê   Assists in selection of a provider from the network that is appropriate for the injury 
  ê   Interprets medical information 
  ê   Begins the Return to Work process 
  ê   Maintains communication with all involved parties